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Opening Times:

Monday: 7.30am* – 7.00pm
Tuesday: 8.00am – 7.00pm
Wednesday: 8.00am – 7.00pm
Thursday: 7.30am* – 7.00pm
Friday: 8.00am – 6.30pm
Saturdays (alternate and pre-bookable): 9.00am - 12.30pm*

Telephones are answered 8am - 6.30pm Monday to Friday


For appointments booked 7.30-8.00am – please use the back door accessed via the staff car park

For Saturday appointments – please use the back door accessed via the staff car park

Out of Hours call NHS 111 by dialing 111.
If you have a life threatening medical emergency please dial 999.

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Mid Hampshire Healthcare:


The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.

The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.

They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care.

After our practice is inspected by the CQC the full report and rating will be published on this page. 

From January 2019, Dr Mark Longley is now the registered GP for the Care Quality Commission for St Clements Surgery.

Dementia FriendsLD friendly

Patient Access

Online access to appointments, repeat prescriptions and some aspects of your medical record are provided to our patients via the Patient Access system.

After you register for Patient Access, you can book, view or cancel your appointments, order repeat prescriptions and update your contact details. It is quick and easy to use and a Patient Access App is also available for use with a mobile phone or tablet.

You need to be registered to use the service.

To register for the online patient access system, please download and complete the attached form, and bring it into the surgery with 2 proofs of ID (one of which must be photo ID and the other proof of address within the last 12 weeks).

Application for online access form

For all queries regarding information contained within the patient online record; please email them into the surgery 
Please ensure you have given your name, contact details and the issue or nature of your query.

Once your registration has been confirmed by the Practice this link will enable you to complete the process. 

Patient AccessTo order a repeat prescription or book an appointment online please click this button .

(Site updated 15/04/2019)
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